1. Agreement to Terms

By accessing or using BestPractice's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services. Our services are intended for use by licensed healthcare professionals only.

2. Description of Services

BestPractice provides a platform for mental health professionals to record, transcribe, and manage therapeutic sessions and clinical documentation. Our services include:

• Session recording and transcription
• Clinical note-taking tools
• Patient data management
• Secure data storage
• Practice management features

3. User Responsibilities

You agree to:

• Maintain the confidentiality of your account credentials
• Obtain appropriate patient consent for recording and documentation
• Provide accurate and complete information
• Use the services in compliance with applicable healthcare laws and regulations
• Not share account access with unauthorized users
• Report any security concerns or unauthorized access immediately

4. Professional Requirements

Users must be licensed healthcare professionals or working under appropriate supervision. You are responsible for maintaining current professional licenses and operating within your scope of practice.

5. Payment Terms

Service fees are billed according to the selected subscription plan. We reserve the right to modify pricing with appropriate notice. Refunds are handled on a case-by-case basis according to our refund policy.

6. Data Practices

We implement security measures to protect patient data, but cannot guarantee absolute security. You retain ownership of all patient data. Our data handling practices are detailed in our Privacy Policy.

7. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We are not liable for service interruptions due to maintenance, technical issues, or factors beyond our control.

8. Limitation of Liability

BestPractice is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our liability is limited to the amount paid for the service during the relevant period.

9. Termination

We may terminate or suspend access to our services immediately for violations of these terms. You may terminate your account at any time. Upon termination, you remain responsible for extracting any needed data within the specified timeframe.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes. Continued use of the service after changes constitutes acceptance of updated terms.

11. Contact Information

For questions about these terms, please contact us at: